Shipping & Returns
Shipping Policy – Runners Putty Last updated: 12/04/2025 Thank you for shopping with Runners Putty.
We aim to get your product to you as quickly and reliably as possible. Please review our shipping policy below.
- 📦 Shipping Times Australia (Domestic) Standard Shipping: 2–8 business days - AUD$10.95; Express Shipping: 1–3 business days - AUD$17.95
- 📦New Zealand Standard Shipping: 7–12 business days NZD$9.95 International Shipping At this stage we are not exporting internationally beyond New Zealand 🚚
Processing Times All orders are processed and shipped within 1–4 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking once your order has been shipped. ✈️ Customs, Duties & Taxes (International Orders) Runners Putty is not responsible for any import duties, taxes, or customs fees applied to your order.
These charges are the responsibility of the buyer. 📮 Delivery Issues If your order hasn’t arrived within the estimated time, please contact us at thomas.cummins@hotmail.com or info@runnersputty.com with your order number.
- If your package is marked as delivered but you haven’t received it, please check with your local carrier or post office before contacting us. 📍 Where We Ship From All orders ship from 14 Tamarind avenue, Nhulunbuy, NT, Australia 0881
Let customers speak for us
Every time I head out for a run I use runners putty to stop my airpods from falling out. Now I dont have to worry about having to purchase another exercise/movement friendly version of airpods. this stuff will easily last me 6 to 12 months before i have purchase another lot of runners putty. 10/10
